Repair Service

Size Guide

Also the best shirts need some wellness and care sometimes. Do you have a CARPASUS shirt that needs to be mended or that is damaged due to normal wear and tear? Do you think there is a quality issue with your shirt? No problem. We offer you a repair service to restore your shirt to its best condition. 

Please note that we generally cover the costs for the repair service if the damage has occured due to normal wear and tear of the shirt or a quality issue (e.g. lost or broken buttons, open seams etc.). We cannot offer you a free repair service for damages that occured due to misuse of the product. If you are unsure, please don't hesitate to contact us.

Here's what you need to do:

  1. Print and fill out the care and repair form for each shirt you would like to have mended. (Download)
  2. Send us a quick e-mail stating that you are returning the shirts to contact@carpasus.com
  3. Send us the shirts by mail. Alternatively drop them off at our showroom.
  4. Wait for your shirt to arrive back to you by mail.

     

    Please note:

    Send us only washed and hygienically clean shirts.

    We recommend sending the shirt with a tracking code.

    If you prefer to bring the shits to one of our showrooms, you're welcome to do so. Let us know when you plan to pass by, so we can ensure a smooth process. 

    This service is only availble for customers based in Switzerland or Liechtenstein.

    Feel free to contact us anytime if you have any questions.

     

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    Du hast ein paar Knöpfe an deinen CARPASUS Hemden die wieder angenäht werden müssen und keine Zeit dazu es selber zu machen? Du hast letztens eine Naht entdeckt die sich langsam öffnet?

    Kein Problem. Hier bieten wir dir an, dein Hemd wieder auf Vordermann zu bringen.

    Wir nähen die abgefallenen Köpfe an und flicken offene Nähte.

     

    So gehst du vor:

    1. Buche den Service hier, indem du ihn deinem Warenkorb hinzufügst. Buche jeweils 1x Service pro Hemd, das du reparieren lassen möchtest.
    2. Drucke für jedes Hemd das Formular und fülle es aus
    3. Sende uns die Hemden per Post oder bring sie in unserem Showroom vorbei
    4. Warte bis dein Hemd wieder per Post bei dir eintrifft

       

        Bitte Beachte:

        Bitte schicke uns nur gewaschene und hygienisch saubere Hemden

        Wir empfehlen dir, das Hemd mit einem Tracking-Code zu versenden

        Wenn du die Hemden lieber in einen unserer Showrooms bringen möchtest, bist du herzlich dazu eingeladen. Lass uns wissen, wann du vorhast zu kommen, damit wir sicher das Hemd entgegen nehmen können und 

        eine reibungslose Abwicklung 

        sicherstellen können.

        Bei Fragen kannst du natürlich jederzeit mit uns

        Kontakt aufnehmen.

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        Style comes naturally

        It is our mission to offer you long-lasting shirts that make you look
        great and that create a positive impact for the environment and the
        people who make them. We combine style, quality and sustainability in contemporary menswear.

        We only use low-impact raw materials such as organic cotton, recycled cotton and natural linen in order to protect soils, and the health of farmers. These raw materials are processed into high quality fabrics by some of Europe's most renowned weaving and knitting mills. We work with specialists in Portugal and Bosnia who use those fabrics to produce long-lasting and timeless shirts and other menswear items for you. Wear CARPASUS and become a part of our journey towards a more sustainable fashion industry.

        Made in Europe

        Our clothes are made under fair working conditions in Europe. The large parts of our fabrics and shirts are manufactured in Portugal. Another part as well as our made-to-measure shirts are produced in Bosnia. Manufacturing in Europe is important to us in order to keep the transport distances short and to maintain craftsmanship and knowledge of textile production in Europe. Our partners are specialists in what they do. This way we can guarantee you high-quality, long-lasting products!

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